Dec 28, 2018 — @ruthmarymcn - you can connect the Usb port of the powerbank to the micro-usb port with the cable provided. This will reset the internal circuit.
how-to-reset-anker-power-bank
How to reset anker power bank. The Anker PowerCore+ Mini should be charged every 4 months at the latest in order to avoid damages to the battery. 939c2ea5af
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